EMERGENCY SUPPORT (24/7)

Phone: (734) 773-6844

Support

Autaza Support

Phone: (734) 773-6844

E-mail: support@autaza.com

ABB Support

Phone: 1 800 435 7365

Fanuc Support

Phone: 888-32682-87

Eisenmann Support

Phone: 55 11 2161 1200

Autaza Services

Spare Parts

For the process security we have spare parts for our systems. All the Autaza’s system have Off-the-shelf components.

In order to quickly resolve a component change, the customer may have the spare parts in stock. With the components purchased by Autaza, the functionality of the equipment, system calibration and results are guaranteed.

Scheduled Service Call

Online Services

If you would like to schedule an Online service with our specialists to do training classes, software upgrades or troubleshooting issues.

Onsite visits

If you would like to schedule an Onsite service with our specialists to do training classes, preventative or repair maintenance, software upgrades or troubleshooting issues.

Cloud Platform

Cloud for file sharing between Autaza and third parties. The system provides full security and restricted access to those responsible.

Support Ticket Center

The Ticket Center support is a communication platform between the system user and the Autaza technical team. Here it is possible to create tickets for improvements and bug fixes of the Autaza systems.